Reprinting invoices
Any invoice can be reprinted in its exact original format — thermal or A4.
Step by Step
- Press Ctrl+P for the last invoice, or search in Reports → Invoices.
- Select the invoice and choose the print format.
- Reprints carry a "DUPLICATE" watermark where configured.
- Audit log records who reprinted what and when.
Good to Know
- A reprint uses the original invoice number, date and amounts — it is a copy, not a new bill.
- Where configured, reprints carry a "DUPLICATE" mark, so a copy cannot be mistaken for a new sale.
- Every reprint is recorded in the audit log with the user and time.
Finding an Old Bill
Search sales invoices by invoice number, customer name or phone number, or filter by date and payment mode. Customers asking for a copy for insurance or reimbursement usually remember the date and their phone number — both work.
FAQ
- Can I edit an old invoice and reprint it? No. Correct mistakes with a credit note or return and a new bill, so your GST records stay consistent.
- Can I print on A4 instead of thermal? Yes. Choose the print format when reprinting.
Tip: still stuck? Message us on WhatsApp with a screenshot — most issues are solved in under 10 minutes.